Policies

1. Overview

This Policies explains how Brisk Technologies ("we", "us") collects, uses, and protects your information when you browse our site or purchase laptops, computers, accessories, and devices from us.

2. Information We Collect

• Account & order details: name, email, phone number, shipping and billing address.
• Payment information: processed securely by our payment providers; we do not store full card numbers on our servers.
• Device & usage data: browser type, IP address, pages viewed, and products searched, collected via cookies and analytics tools.
• Support & warranty records: details you provide when contacting support or submitting a warranty or repair request, such as device serial numbers.

3. How We Use Your Information

• Process and fulfil orders, including shipping and delivery updates.
• Provide customer support, warranty service, and repairs.
• Send order confirmations, receipts, and service notifications.
• With your consent, send product updates, promotions, and newsletters — you can unsubscribe at any time.
• Improve our website, catalog, and shopping experience.
• Detect and prevent fraud, abuse, and security incidents.
• Comply with tax, accounting, and legal obligations.

4. Cookies & Tracking

We use cookies and similar technologies to keep your cart synced, remember your preferences, and understand how customers browse our catalog of laptops, computers, and accessories. You can control cookies through your browser settings; disabling some cookies may affect site functionality such as checkout.

5. Sharing Your Information

We share information only where necessary, with:

• Payment processors, to securely complete transactions.
• Shipping and logistics partners, to deliver your order.
• Manufacturers or authorized service centers, when needed to process a warranty or repair claim.
• Analytics providers, to help us improve our site.
• Authorities, where required by law.

We do not sell your personal information.

6. Data Retention

We retain order and account information for as long as needed to provide our services, meet warranty periods, and comply with legal and tax obligations, after which it is deleted or anonymized.

7. Data Security

We apply industry-standard safeguards, including encrypted checkout and restricted access to customer data, to protect your information. No online system is completely secure, so we encourage you to use a strong password and keep your account credentials private.

8. Your Rights

Depending on your location, you may have the right to access, correct, export, or delete your personal information, and to opt out of marketing communications. To exercise these rights, contact us using the details below.

9. Children's Privacy

Our site is not directed at children under 18, and we do not knowingly collect personal information from them.

10. Changes to This Policy

We may update this Policies periodically. Material changes will be reflected by an updated "Last updated" date at the top of this page.

11. Contact Us

For questions about this Policies or your personal data, contact us at privacy@brisktechnologies.com.